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  • FAQ

    Q. WHERE IS DEADWEIGHT FROM?
    A. We're currently based in Ireland.


    Q: DO YOU SHIP WORLDWIDE?

    A: YES! Deadweight ships worldwide!! 


    Q: WHAT KIND OF PAYMENTS DO YOU ACCEPT?

    A: We accept payments from Visa, MasterCard, American Express or PayPal. Our store is run through a PayPal which is the safest way to make payments online.


    Q: DO I HAVE TO BE REGISTERED WITH PAYPAL?

    A: No, you don't have to be registered with PayPal but if you have a PayPal account, feel free to use it!


    Q: HOW LONG WILL MY ORDER TAKE TO GET TO ME?

    A: For Irish orders please allow up to 5 working days for postage. However, we normally do our best to get your order out to you within 2 working days. 

    For UK orders, please allow 10-14 working days to receive your order. 
    For International orders, please allow 14-18 working days.

    If you wish to pay a little extra to have your order sent by a courier service, that can be arranged and you can order as much as you want for a set price and a personal tracking code. Email for more info on that!

    If you have any problems with your order, email us: deadweightclothing@gmail.com // Subject; ORDER ISSUE


    Q: WHAT IS YOUR RETURNS POLICY? 

    A: We offer a 14 day returns policy. If you wish to return a product for a different size, please return the shirt in the same condition in which you received it.
    Email us and we'll give you the return postage address. 

    We do not currently offer refunds on purchases from our store, however if you are unhappy with a purchase and wish to return it, we can offer you store credit of up to the value of your purchase  if returned within 14 days of purchased and in the condition you received it in. All returns must be unworn and items purchased during a sale period cannot be returned.

    Remember, like you, we are only human so if we send you out the wrong size shirt, wrong design, wrong colour, please don't go crazy, its a simple mistake that can be amended very quickly.
    Just like if you've selected the wrong size of design when you order, it can be fixed. We're all friends here :) 


    Q: HOW SHOULD I TAKE CARE OF MY SHIRT?

    A: Washing instructions are on our neck tags on each shirt, however, just for reassurance, we recommend washing your shirt inside out at a cool 30-40 degrees.
    Do not iron on the print. Do not tumble dry.  


    Q: WHY IS MY SIZE NOT AVAILABLE?

    A: It's probably sold out. Our clothes are released on limited runs. Get it early or risk missing out! 


    Q: I WANT TO MODEL FOR DEADWEIGHT, HOW DO I GO ABOUT THIS?

    A: We're always open to new faces fronting our brand, if you wish to model for us, please send us previous modelling shots.
    If you have no experience, that's fine. Send us a head shot and full length shot(PLEASE NO MIRROR PHONE PICS) to deadweightclothing@gmail.com.

    If we have not covered your question then feel free to email us over at: deadweightclothing@gmail.com

    To keep up to date with restock/new releases, be sure to follow us on facebook and also regularly check for updates on twitter!

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